"I picked up a card for a cat/dog sitter in a cafe on Pitshanger Lane and sent an email straight away as I needed a cat sitter at very short notice.  Joan emailed me straight back to say she had availability and we arranged for her to come round to meet my 3 cats (& dog) Joan arrived as planned and we spent a good 20 minutes having a chat about the cats, she learnt their names, about their routine & feeding habits & gave them all a stroke.  I feel like I've known Joan for years!  She emailed me every day to let me know how the girls were getting on.  You get more than a cat sitter with Joan, she clearly adores animals and spent time with my cats, going the extra mile.  Joan is utterly trustworthy & reliable & I would have absolutely no hesitation in recommending her to look after your precious pets: my dog is going for a sleep over this Saturday whilst I am away!!! " Caroline, Ealing

"We feel very fortunate to have found Joan to take care of Leo our border collie.  A true professional, Joan asked to meet Leo first, and was keen to understand all his needs.  She has been absolutely reliable, and has gone above and beyond in caring for Leo. Leo has lots of energy and Joan kept him fully exercised.  She kept us updated on how he was doing, and made sure he was made to feel at home in her house. We can now go away without worrying about Leo!" Ed and Hanna, Hanwell

"I needed to find someone to look after my puppy and was apprehensive about leaving him with a complete stranger, however, Joan arranged to come round and meet him and he took to her straight away.  She took great care in getting to know him, which toys he liked to play with, what to feed him and when, etc and now looks after him on a regular basis.  I get frequent updates on how he is doing and it's very clear that Joan enjoys looking after him. Joan is doing a fantastic job, totally trustworthy and reliable. I wouldn't hesitate to recommend her, she really does go the extra mile!" Lisa, Ealing

"We had to go away on a family occasion and had nowhere to leave our puppy dog, Sherlock.  At short notice, Joan proved to be very helpful and flexible.  We chose to leave Sherlock with Joan, as we felt she genuinely cared for animals.  She promised to send regular detailed updates about our dog's activities,  which she did without fail.  Joan obviously took great care of our Sherlock who seems to have been very happy and to have developed a good bond with Joan within a short period of time. We are happy to recommend Joan to anyone who wishes to entrust their dog to her care while they are away." - Mark, Dimi and Sherlock, Ealing

"I have just started to take my two shetland sheepdogs to Joan to be looked after when I am away.  The dogs have spent a day with Joan in her house and dog-friendly, secure garden.  Joan took them for two walks and got to know them during the course of the day.  When I collected the dogs they were happy and relaxed and I felt more than happy to arrange a longer stay for them when I take a short holiday in a few weeks time.  I feel that I can go away and be confident that the dogs will be well cared for, happy and safe." Lesley, Ealing

"I have asked Joan to visit my Cat Squeak several times while away from home.  It is a great comfort to have someone very nearby so who obviously loves animals and is very friendly and accomodating.  On one occasion she was able to fit in a visit at very short notice.  I felt she took time to get to know Squeak, spending quality time with her in addition to preparing her food." Megan, Ealing

"I would like to thank you for looking after our dog so well over the last few days.  My wife and I were so impressed by your professionalism and concerns over Bella's welfare over the period and you handed back to us a contented and well cared for dog. A number of our friends in the area saw Bella out with you in the park and in Pitshanger Lane and they all commented on how well  you were looking after her and how happy Bella appeared to be. With your agreement we will be using your services in the future and wish you well with your business. Please feel free to use this letter and we would be pleased to recommend your services to any other pet owner". James, Ealing 

"We found Joan and her excellent services through Gumtree.  After looking through her website we were confident that Joan would be ideal for looking after out two kittens whilst we were away on holiday.  We met up locally about a week before our trip and went through everything from the kittens feeding times to favorite toys.  Whilst we were away, we were updated daily on how they were doing, which I think is a very nice personal touch, and found them to be as happy with Joan as they were with us!  A month later we moved into a new home in Ealing and Joan boarded the kittens for a long weekend whilst we unpacked - which was at very short notice but she managed to accommodate them and welcome them into her lovely home.  Both times Joan has been with the cats has been a complete breeze and they do enjoy her company.  We, and probably Tosca and Tiger, are looking forward to Joan cat sitting again in the near future when we go off on holiday.  I couldn't recommend Joan any higher for looking after ours and anyone else's pets." Matt and Victoria, Ealing

"We are extremely pleased with the care Joan gives our dog.  She walks her every day and we get a daily email update which is very reassuring.  The service is reliable and our dog is clearly very happy with the arrangement!  I would be happy to recommend Ealing Dog Walking and Cat Sitting Service to anyone." A. Thompson, Ealing

"I was lucky enough to find Joan via her website when Googling for a daily dog walker in West London.  Joan was quick to respond and eager to come and meet myself and my 9 year old boston terrier, Piggy.  I was nervous about leaving him with a new walker as he is getting on in years and needs special care, especially when interacting with bigger dogs that may intimidate him.  Needless to say that for Piggy it was love at first sight - Joan has such a way with animals and it put me at ease leaving Piggy in her care.  The daily emails she sends recapping their adventures in the park are such a joy to read and I can tell he enjoys the one-on-one care and attention Joan provides.  She has proven to be dependable, flexible and we are very happy to have found her."  Holly, Ealing

"When we moved to Ealing, my seven year old Scottie Hugo had recently undergone a major knee operation and had been living in the countryside for quite a while, so it was really important for me to find someone who could help with both his recuperation and  getting him used to 'city life' again.  Joan made me feel at ease straight away with her experience and patience, and her daily email updates meant I was always kept up to date with how he was doing and didn't have to worry about leaving him alone while I was at work.  Now he is fully recovered and extremely happy and is also much better on the lead when he comes across other dogs - in fact, he has far more friends in the area than I do!  I would certainly recommend Joan to anyone."  Anna and Hugo, Ealing

"Our dog Cabbage is always overjoyed when Joan walks in through the door, which is so lovely and reassuring to see.  I thoroughly appreciate getting the daily update by text when I've been out, and also having such a reliable service.  Peace of mind about my beloved pet is so invaluable.  Highly recommended!"  Diane, Ealing

"Violet and Sparky adore Joan and their walks with Cabbage and Sonic.  She takes such care to understand their little ways and thanks to her, Violet is now much more confident with other dogs.  Just the mention of Joan's name is enough to have them speeding to the front door to greet her, even on days when she isn't coming!  We are so glad to have met Joan and can't recommend her highly enough."  Lindsay and Richard, Ealing

"An honest, reliable person with a natural affinity towards animals.  We would highly recommend her."   Derek, Hanwell